Frequently Question

What size range to you cater for?

Sizes 6-16 in most of our collections. 

Do you cater for dresses for special events? 
Yes, we absolutely do! We have a beautiful selection of dresses that are sure to make an impact at a wedding, communion or the races. 

Where do your collections come from?

At Emmarah, we carefully curate our collections by sourcing from top fashion hubs around the world, including Paris, London, Milan, Brazil, and Turkey. Our team handpicks each piece with precision, ensuring that every item reflects the latest trends while maintaining a strong commitment to quality and sustainability.

Whether you're looking for an elegant outfit for a special occasion or the perfect piece to elevate your everyday wardrobe, Emmarah is your ultimate destination for exclusive, on-trend fashion. Shop with us and discover timeless styles that are as unique as you are.

If you have any further questions, feel free to contact us.

 

ONLINE PURCHASING FAQs

 

What are your standard shipping costs and delivery times?

We are delighted to offer a worldwide shipping service for our customers. 

All deliveries are tracked and must be signed for.

Ireland €6.60 (2-4 working days)
Northern Ireland €6.60 (3-5 working days)
UK €14.50 (3-5 working days)
Europe €10 - €35 (3-7 working days)
Rest of world €10 - €30 (3-7 working days)
Australia €30 (3- 8 working days)

 

Can I track my order?

A tracking number will be provided by email when your order is shipped. Please contact our customer care team at info@emmarah.com for any further tracking information.

 

Can I amend my order or change my delivery details?

We try to be as quick as possible at processing orders to make sure that you receive your purchase as soon as possible. Once an order has been placed, we might be unable to cancel it. However, please contact us immediately at info@emmarah.com with your cancellation request and order number.

 

Will I have to sign for my delivery?

Yes we use a courier service for our deliveries.

 

How do I return an item?

So you've purchased one of our products online but it hasn’t fit the bill. Not to worry, you can cancel your order within 14 days of receipt of your ordered goods. Just complete the returns form and include it with your return.

For more info on how to do this, please head over to our Returns page and our full terms & conditions. Click here.

Return My Shopping

 

Please note there are no refunds on sale/discounted items - exchange or credit note only.

 

Can I exchange an item?

You can exchange any item for a different size or colour of the same item. If you would like a different item, you will need to contact us at info@emmarah.com first. We’ll be back in touch as soon as possible!

 

I have seen a product I love online but it’s out of stock!

Because we try to keep our stock as exclusive as possible so sometimes our popular styles sell out fast. However, please drop our Customer Care Team an email at info@emmarah.com to check if your item or style will be restocked soon.

 

Do you have discount codes online?

Make sure you’re the first to know about any exclusive discounts or offers by signing up to our email updates and start following us on social media. You can sign up by scrolling down to the bottom of this page.

 

Do you have a size guide?

Yes, we do. Each product has a Size Chart button, where you can find different sizes, international size conversions, and guidance on how to take more accurate measurements.